24/7. Multilingual. Human-Like. — Meet the Future of Student Support
UniVoiceAI is a 24/7 AI Voice Support SaaS that helps universities deliver human-like, multilingual voice assistance to prospective students — instantly, empathetically, and accurately.
Every year, millions of students struggle to get clear, reliable answers from universities — especially international applicants.
Admission offices are overwhelmed with repetitive inquiries.
Response delays cost institutions potential enrollments.
Students lose trust when communication feels cold, confusing, or delayed.
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International Student Quarry Resolved
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Country covered
24/7. Multilingual. Human-Like. — Meet the Future of Student Support.
From Confusion to Clarity — One Voice Away. Because Every Dream Deserves to Be Heard and Your Dream University Shouldn’t Be a Distant Voice.
24/7 Voice-Based Interaction
Provide students with real-time, voice-based assistance, anytime and anywhere. Our agent is always available to answer queries, ensuring you connect with every prospective student, no matter their time zone.
- Synchronized playback with AI transcriptions
- Compatible with all conferencing apps
- Flexibility to join with or without Bot
Retrieval Augmented Generation
Our system employs Retrieval Augmented Generation (RAG) to process and understand vast amounts of information from your university’s website, PDFs, and documents in seconds. Powered by advanced NLP and machine learning, the agent uses this AI-driven knowledge base to deliver accurate answers instantly.
- Seamlessly synced with real-time conversations
- Supports multiple languages
- Easily export transcriptions for further analysis
Real-time Sentiment Analysis
We design our agents with “human-like sentiment and emotion” to ensure conversations are empathetic and build trust. The system acknowledges that choosing a university is a personal, often emotional process and delivers information with the nuance it deserves.
- Highlight important moments with one click
- Organize and tag notes for easy retrieval
- Collaborate on notes in real-time with your team
Why it Implementing UVAI is Inevitable
Your notes, transcripts, recordings, and insights are simply more valuable when they’re synced automatically with the rest of your apps.
Voice Input & ASR Layer
The agent employs a transformer-based speech-to-text engine fine-tuned on multilingual datasets (English, Bangla, and Arabic). Background noise suppression and speaker diarization ensure contextual accuracy — even in noisy environments.
Semantic Parsing via NLP Engine
Once transcribed, UniVoiceAI’s **Natural Language Processing (NLP)** pipeline parses semantic intent, sentiment, and entity recognition using a hybrid model — combining **BERT embeddings** and **rule-based NER** for domain-specific accuracy.
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